Faq


What is the Prepaid VEXCARD MasterCard®?
The Prepaid VEXCARD MasterCard is a real MasterCard on prepaid credit basis. This means that the balance is pre-funded on the card - worldwide wherever MasterCard is accepted. The balance will be always checked online during a payment process. To ensure this online check, the data is not embossed on the card. Thus, offline use of imprinter (outdated "Ritsch ratchet device ') is prevented.
 
 
Do I get the VEXCARD without scoring (Schufa)?
Yes, due to the fact that the VEXCARD is offered on a prepaid basis there is no scoring (such as Schufa)check. Definitely everybody can get a VEXCARD.
 
 
What requirements must be met ?
Age of at least 18 years + copy of a valid identity card or passport. For minors, the consent declaration of a parents must be submitted. You do not even need a bank account.
 
 
How long do I have to wait for my card ?
Once the order is completed, the sending takes about 7-8 business days. There is also an express shipping available, so that you receive immediately your card number, expiry date and CVC code (see below) by email. The according card can be used instantly for online payments. The Express Shipping is only available for non-personalized cards. Thus, the card won't bear your name.
 
 
Can I book the flights with the card or pay on the Internet ?
Yes, this is a fully accepted MasterCard, you can enjoy all the benefits of using a card.
 
 
What happens if my credit is empty? How can I upload the funds?
There are numerous possibilities:
  1. You can pay in cash to our bank account at Commerzbank,
  2. You can transfer the amount to our bank account,
  3. You can use different online and offline payment options.
 
 
Is there any notice period ?
No, there is no notice period. You can terminate your Prepaid VEXCARD MasterCard at any time. We would still be very grateful if you could give us the reason for the termination, so that we can further improve our service .
 
PIN
Will be sent via e-mail or SMS after full registration / activation via e-mail or SMS and can be changed online at any time by the cardholder. This makes it possible for you to withdraw your cash with your Vexcard at all MasterCard ATM.
 
 
What is a CVC code (also called Security number)?
To prevent abuse, you have to enter in Internet shopping, not just your card number (along with name and expiration date), but also the CVC code. This has been generated for your card number at random, it can be identified, whether the card also fits into any control number. Only when these two numbers match, the payment is verified. You can find it on the Prepaid VEXCARD MasterCard on the back above the signature box. CVC is an acronym and stands for Card Verification Value code, a kind of security code. By this is usually understood a 3 - or 4-digit code number (check number) that is located on the back of cards. This code was introduced specifically for the Internet, to increase the security of card transactions. The reason is that the internet seller cannot know whether the customer's card is physically present.
 
 
Current Account Usage:
Besides the usual functions of a real MasterCard the Prepaid VEXCARD MasterCard offers additional services of an account:- card independent account number (required also for the card charging )- Worldwide* money shares.
 

Primary cardholder may not send the '2nd' card to India and they as the Issuer may not send a card into India at any time, the cardholder may be turned down if information cannot be verified.